Services

Business Process Consulting

Vanguard Myanmar’s business process consulting service seeks to examine and identify the efficiency and effectiveness of a company’s processes. Through the examinations, we provide professional recommendations to deliver the highest quality goods and services in the most efficient manner possible, optimizing productivity.

Our consultants have helped companies to improve execution and meet the needs of customers through innovation to better measure and monitor processes. Ultimately, we drive to generate cost saving strategy accompanied by innovation to maximize growth.

ERP Implementation

Ensuring the ERP solution investment delivers full value to your business takes more than just installing the software. Each step taken in ERP implementation are equally important. No matter its SAP or any other major ERP packages, the solutions Vanguard Myanmar supply are the core system of all business operations; supplying information wherever it is needed and driving efficiencies, cost reduction and process automation throughout the organisation.

Regardless of the scope of your ERP project, Vanguard Myanmar is there to support:

  • Project Management, system specification and scoping
  • System design, technical and application management
  • Installation, configuration and infrastructure optimisation
  • Risk assessment, and troubleshooting
  • System and User Acceptance Testing
  • Implementation Documentation
  • End-User Training and ‘Go-Live’ Support
  • Customisation Services

Our experienced consultants are there to reduce all risks. We provide an accurate cost estimation and deliver a quality implementation on-time and on-specification.

Support

Vanguard support service is available via customer support portal, email or phone during working hours. When raising an issue, please supply as much information as possible, especially error messages and any other information you think may be relevant. The more information we have the easier and faster it will be for us to identify the problem and resolve the issue for you. Please choose the most convenient method for contacting us to respond to your request.

Support Portal

If you would like one of our support professionals to help you via customer support portal, please click the link below:

Email Support

The email support service is available during working hours and is usually the fastest way to reach our support service. Please provide full details in the email, and attach screenshots where possible.

Phone Support

Phone-based technical support is available during normal office hours. Please bear in mind that you may have to wait for a support advisor to become free to take your call, so seeking a resolution using the customer support portal or email system is usually faster.